Overview
- Description
- Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
- Source
- cve@mitre.org
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 8.8
- Impact score
- 5.9
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- Severity
- HIGH
CVSS 2.0
- Type
- Primary
- Base score
- 6.5
- Impact score
- 6.4
- Exploitability score
- 8
- Vector string
- AV:N/AC:L/Au:S/C:P/I:P/A:P
Weaknesses
- nvd@nist.gov
- CWE-89
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
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"versionEndIncluding": "3.0.21",
"versionStartIncluding": "3.0.0"
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]