CVE-2017-9324

Published Jun 12, 2017

Last updated 5 years ago

Overview

Description
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Source
cve@mitre.org
NVD status
Analyzed

Social media

Hype score
Not currently trending

Risk scores

CVSS 3.0

Type
Primary
Base score
8.8
Impact score
5.9
Exploitability score
2.8
Vector string
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Severity
HIGH

CVSS 2.0

Type
Primary
Base score
6.5
Impact score
6.4
Exploitability score
8
Vector string
AV:N/AC:L/Au:S/C:P/I:P/A:P

Weaknesses

nvd@nist.gov
CWE-269

Configurations