Overview
- Description
- An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
- Source
- cve@mitre.org
- NVD status
- Analyzed
Risk scores
CVSS 3.0
- Type
- Primary
- Base score
- 8.8
- Impact score
- 5.9
- Exploitability score
- 2.8
- Vector string
- CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- Severity
- HIGH
CVSS 2.0
- Type
- Primary
- Base score
- 6.5
- Impact score
- 6.4
- Exploitability score
- 8
- Vector string
- AV:N/AC:L/Au:S/C:P/I:P/A:P
Weaknesses
- nvd@nist.gov
- NVD-CWE-noinfo
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "0F9DE0C1-DE62-4F33-A290-FA93F85AB902",
"versionEndIncluding": "4.0.30",
"versionStartIncluding": "4.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "D1ED0C2F-1C90-4F7A-94B0-7D217A84D2BD",
"versionEndIncluding": "5.0.28",
"versionStartIncluding": "5.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "47501105-B55F-4AD8-9802-82F8A620F9A6",
"versionEndIncluding": "6.0.9",
"versionStartIncluding": "6.0.0"
}
],
"operator": "OR"
}
]
},
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
},
{
"criteria": "cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "DEECE5FC-CACF-4496-A3E7-164736409252"
}
],
"operator": "OR"
}
]
}
]