CVE-2019-12497
Published Jun 17, 2019
Last updated a year ago
Overview
- Description
- An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
- Source
- cve@mitre.org
- NVD status
- Modified
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 5.3
- Impact score
- 1.4
- Exploitability score
- 3.9
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 5
- Impact score
- 2.9
- Exploitability score
- 10
- Vector string
- AV:N/AC:L/Au:N/C:P/I:N/A:N
Weaknesses
- nvd@nist.gov
- CWE-200
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "D349DFA6-D96A-4453-BD31-D09DEDD86675",
"versionEndIncluding": "5.0.36",
"versionStartIncluding": "5.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "C88AAB9C-2497-4438-94D4-9A04F4F5ED9C",
"versionEndIncluding": "6.0.19",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "1B00766B-5077-4C1A-AFD6-031C8CE766DF",
"versionEndIncluding": "7.0.8",
"versionStartIncluding": "7.0.0"
}
],
"operator": "OR"
}
]
},
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
}
],
"operator": "OR"
}
]
}
]