Overview
- Description
- An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
- Source
- cve@mitre.org
- NVD status
- Modified
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 6.5
- Impact score
- 3.6
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 4.3
- Impact score
- 2.9
- Exploitability score
- 8.6
- Vector string
- AV:N/AC:M/Au:N/C:P/I:N/A:N
Weaknesses
- nvd@nist.gov
- CWE-200
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"vulnerable": true,
"matchCriteriaId": "92CBFC5A-5DBE-40B4-BC25-84E50DBF8799",
"versionEndIncluding": "5.0.36",
"versionStartIncluding": "5.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"vulnerable": true,
"matchCriteriaId": "7797BAF4-EBCD-49B4-B5BC-E19B6EEE5DF9",
"versionEndIncluding": "6.0.19",
"versionStartIncluding": "6.0.0"
}
],
"operator": "OR"
}
]
},
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
}
],
"operator": "OR"
}
]
}
]