Overview
- Description
- An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
- Source
- cve@mitre.org
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 4.3
- Impact score
- 1.4
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- Severity
- MEDIUM
CVSS 3.0
- Type
- Secondary
- Base score
- 4.3
- Impact score
- 1.4
- Exploitability score
- 2.8
- Vector string
- CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 4
- Impact score
- 2.9
- Exploitability score
- 8
- Vector string
- AV:N/AC:L/Au:S/C:P/I:N/A:N
Weaknesses
- nvd@nist.gov
- CWE-200
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "1B00766B-5077-4C1A-AFD6-031C8CE766DF",
"versionEndIncluding": "7.0.8",
"versionStartIncluding": "7.0.0"
}
],
"operator": "OR"
}
]
}
]