CVE-2019-18179

Published Jan 6, 2020

Last updated a year ago

Overview

Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Source
cve@mitre.org
NVD status
Modified

Risk scores

CVSS 3.1

Type
Primary
Base score
4.3
Impact score
1.4
Exploitability score
2.8
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Severity
MEDIUM

CVSS 3.0

Type
Secondary
Base score
3.5
Impact score
1.4
Exploitability score
2.1
Vector string
CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Severity
LOW

CVSS 2.0

Type
Primary
Base score
4
Impact score
2.9
Exploitability score
8
Vector string
AV:N/AC:L/Au:S/C:P/I:N/A:N

Weaknesses

nvd@nist.gov
NVD-CWE-noinfo

Social media

Hype score
Not currently trending

Configurations