CVE-2020-1767
Published Jan 10, 2020
Last updated a year ago
Overview
- Description
- Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
- Source
- security@otrs.com
- NVD status
- Modified
Social media
- Hype score
- Not currently trending
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 4.3
- Impact score
- 1.4
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 3.5
- Impact score
- 2.9
- Exploitability score
- 6.8
- Vector string
- AV:N/AC:M/Au:S/C:N/I:P/A:N
Weaknesses
- nvd@nist.gov
- NVD-CWE-Other
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"vulnerable": true,
"matchCriteriaId": "69D1FDA1-32D6-4793-AB1D-ED9F0A17939F",
"versionEndIncluding": "6.0.24",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "D86D6CD7-52CC-47B5-8075-462D4A3099FC",
"versionEndIncluding": "7.0.13",
"versionStartIncluding": "7.0.0"
}
],
"operator": "OR"
}
]
},
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
}
],
"operator": "OR"
}
]
}
]