Overview
- Description
- When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
- Source
- security@otrs.com
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 4.3
- Impact score
- 1.4
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 4
- Impact score
- 2.9
- Exploitability score
- 8
- Vector string
- AV:N/AC:L/Au:S/C:P/I:N/A:N
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "E840BC83-9046-429B-8B6D-7B372C053D98",
"versionEndIncluding": "8.0.9"
}
],
"operator": "OR"
}
]
}
]