Overview
- Description
- When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
- Source
- security@otrs.com
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 4.9
- Impact score
- 3.6
- Exploitability score
- 1.2
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 4
- Impact score
- 2.9
- Exploitability score
- 8
- Vector string
- AV:N/AC:L/Au:S/C:P/I:N/A:N
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "E1FC4604-F122-457C-BF35-582B39755BED",
"versionEndIncluding": "6.0.40",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "EA29D050-80DD-40B5-B884-11A0A09AD02A",
"versionEndIncluding": "7.0.29",
"versionStartIncluding": "7.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:ticket_forms:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "8DC0E893-84BA-4043-AFE0-06580C6F2FD5",
"versionEndIncluding": "8.0.3",
"versionStartIncluding": "8.0.0"
}
],
"operator": "OR"
}
]
}
]