Overview
- Description
- This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
- Source
- security@qnapsecurity.com.tw
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 6.5
- Impact score
- 2.5
- Exploitability score
- 3.9
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 6.4
- Impact score
- 4.9
- Exploitability score
- 10
- Vector string
- AV:N/AC:L/Au:N/C:P/I:P/A:N
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "5CDD782D-3CC8-4828-A6D7-2F77FE6E7B11",
"versionEndExcluding": "3.0.1"
}
],
"operator": "OR"
}
]
}
]