CVE-2020-2500

Published Jul 1, 2020

Last updated 3 months ago

Overview

Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Source
security@qnapsecurity.com.tw
NVD status
Modified

Risk scores

CVSS 3.1

Type
Primary
Base score
6.5
Impact score
2.5
Exploitability score
3.9
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Severity
MEDIUM

CVSS 2.0

Type
Primary
Base score
6.4
Impact score
4.9
Exploitability score
10
Vector string
AV:N/AC:L/Au:N/C:P/I:P/A:N

Weaknesses

security@qnapsecurity.com.tw
CWE-284
nvd@nist.gov
CWE-798

Social media

Hype score
Not currently trending

Configurations