CVE-2021-21435
Published Feb 8, 2021
Last updated 4 years ago
Overview
- Description
- Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
- Source
- security@otrs.com
- NVD status
- Analyzed
Social media
- Hype score
- Not currently trending
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 6.5
- Impact score
- 3.6
- Exploitability score
- 2.8
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
- Severity
- MEDIUM
CVSS 2.0
- Type
- Primary
- Base score
- 4.3
- Impact score
- 2.9
- Exploitability score
- 8.6
- Vector string
- AV:N/AC:M/Au:N/C:P/I:N/A:N
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"vulnerable": true,
"matchCriteriaId": "EF384B2C-4D2C-48F9-B87F-5C908913624A",
"versionEndIncluding": "6.0.30",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "2D9EF42E-697F-43B8-81B0-81A667782728",
"versionEndIncluding": "7.0.23",
"versionStartIncluding": "7.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "1457040A-8ECF-4A96-9D65-97FFB4DD9F63",
"versionEndIncluding": "8.0.10",
"versionStartIncluding": "8.0.0"
}
],
"operator": "OR"
}
]
}
]