Overview
- Description
- An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
- Source
- security@otrs.com
- NVD status
- Analyzed
Risk scores
CVSS 3.1
- Type
- Primary
- Base score
- 4.8
- Impact score
- 2.7
- Exploitability score
- 1.7
- Vector string
- CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
- Severity
- MEDIUM
Social media
- Hype score
- Not currently trending
Configurations
[
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
"vulnerable": true,
"matchCriteriaId": "2330DDC0-20DF-4031-A4A3-017F0E73C08A",
"versionEndIncluding": "6.0.32",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "CDB57B12-C33A-499A-AD20-7608053FB2B1",
"versionEndExcluding": "7.0.37",
"versionStartIncluding": "7.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "3F9BA949-D450-43E5-907C-CC981270C588",
"versionEndExcluding": "8.0.25",
"versionStartIncluding": "8.0.0"
}
],
"operator": "OR"
}
]
}
]