CVE-2024-12171

Published Feb 1, 2025

Last updated 4 days ago

Overview

Description: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.
Source: security@wordfence.com
NVD status: Analyzed

Risk scores

CVSS 3.1

Type: Primary
Base score: 8.8
Impact score: 5.9
Exploitability score: 2.8
Vector string: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Severity: HIGH

Weaknesses

security@wordfence.com: CWE-862

Hype score: Not currently trending

Configurations

[
  {
    "nodes": [
      {
        "negate": false,
        "cpeMatch": [
          {
            "criteria": "cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*",
            "vulnerable": true,
            "matchCriteriaId": "B99B3C9B-E715-4803-8E9F-A86D639C5BF0",
            "versionEndExcluding": "3.2.7"
          }
        ],
        "operator": "OR"
      }
    ]
  }
]

References